What's New at the PIC

  • Getting the Most from Your Channel Incentives
  • Businesses that rely on resellers to move their products understand that motivating this elusive group is an essential, yet challenging, part of their business. Channel, or dealer incentive, programs differ from other types of incentive programs in one important respect: your company does not employ the participants.  »Read the full White Paper

  • Engaged Employees Provide Better Customer Service
    Appreciating employees can make a difference to your bottom line
  • A culture of excellent customer care does not just happen. To create one, you must first foster a culture of engagement and recognition. Smart leaders know it’s their people who are the lifeblood of an organization, and asking them to commit to the company vision requires letting them know you value them. »Read the full White Paper

  • Great Program Communications Inspire Employees, Drive Results
  • Companies benefit fully from their employee reward programs do so by putting thoughtful consideration into all supporting elements, not the least of which is communications. One best practice that highly successful planners will suggest is this: When it comes to setting a communications pattern, it is always better to error on the side of too much versus too little. The lesson to be learned here is simple: Incentive and employee recognition managers who fail to get the word out create uncertainty, which in turn hurts results. »Read the full White Paper

  • Employee Engagement Programs Institutionalize Leadership Behaviors
  • There is ample evidence that employee engagement programs drive bottom-line results. By gathering such initiatives as incentives, training, recognition, and rewards into one cohesively communicated and measured program, they strengthen the internal brand and inspire employees to contribute towards organizational goals in a mutually beneficial manner. »Read the full White Paper.

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